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Lending is retail banking's primary business. Performing loans can turn to non-performing loans (NPLs) when borrowers fail to meet their contractual repayment obligations.
When a bank has too many NPLs, it affects a bank's profitability and leads to reduced earnings and liquidity, and can threaten a bank's capital adequacy ratios.
This module addresses the challenges lenders face in Debt Monitoring, in the Loan Workout Process, and in Legal Actions.